If you are coming from the North, drive down State Highway 2 towards Lower Hutt, turn left at Melling Link and go over the Melling Bridge.
If you are coming from the South, drive down State Highway 2 towards Lower Hutt, turn right at Melling Link and go over the Melling Bridge.
From Melling Bridge continue driving straight to go through two roundabouts and follow the road around to the right until you come to a set of traffic lights. Turn right at the traffic lights into Kings Crescent, then take a left into Bloomfield Terrace. Continue straight through the roundabout and the carpark entry is on the right-hand side.
Public Transport
There is a bus interchange conveniently located right outside the Centre. All buses with a Queensgate route stop at the interchange.
Buses that stop at the Queensgate interchange include 83, 110, 120, 121, 130, 145, 149, 150, 160, 170, N8 and N88. Buses that stop at Wateroo Road at Queensgate include 130, 150, 160 and 170.
Note these buses and bus routes may change from time to time. Please find more information and bus timetables thorough Metlink on 0800 801 700 or check out the Metlink website.
Taxi
There is a taxi stand on Bunny Street outside Salute Hair & Day Spa.
We have free customer car parking for up to four hours (P240) in the majority of our Centre car parks.
For customer convenience, the Countdown car park is a 90 minute (P90) parking zone for those looking to make a more express visit.
Bicycle parking
We encourage cycling to Queensgate and provide 21 bike stands that you can chain your bike to. These are located on the Ground Level underneath the ramp.
Free extended parking coupon
If you really want to make a day of it and think you will be shopping for more than four hours or catching a long movie then please visit our Customer Services Desk on Level 1. The kind staff there will give you an extended parking coupon which will last for the whole day. You will need to display this on your dashboard. Remember, car parks are for the use of Queensgate customers only, so please don't be offended if you are asked to verify that you have been shopping at the Centre. Look out for the markings and signage to make sure you park in the right space.
Parking infringement notice
If you exceed the time limit in the designated parking zone, you will be issued with an infringement notice and a $60 fee by Parking Enforcement Services. Payment is required within 21 days - please see the back of the notice for details. If you would like to appeal, simply write to Parking Enforcement Services, PO Box 8290 Symonds Street Auckland, and let them know why you are appealing. They can be contacted on 0800 727 536 or by visiting their website. All contact details are listed on the infringement notice.
Accessible parking and parking with prams
We have designated accessible parking located at the entrances of the Centre for those with mobility parking permits. We have designated Parents with Prams parking located at the entrances of the Centre for those shopping with young children .
For customers requiring assistance around our Centre we have mobility scooters and wheelchairs available for hire. Visit the Customer Services Desk on Level 1 or call them on (04) 922 3509 for more information. There is no charge for hireage but you will be required to show photo ID, terms and conditions apply. Hire equipment is for use within the Centre only.
Relax in private in our Parents Rooms, specially designed to make shopping with little ones easier. We have two parent spaces, each equipped with a microwave, bottle warmer, change tables and kids toilets, all in a safe and comfortable environment. Anyone looking after small children is welcome. You will find Parents Rooms on the Ground Level next to Strandbags and Level 1 in the Foodcourt. For more information please see the Customer Services Desk on Level 1 or call us on (04) 922 3509.
Kids play area
Kids love to play and we have the perfect play area for our visitors under five years old. If they need some down time from the shops head along to our play area on Level 1 outside Macpac. You must supervise your children as Queensgate Shopping Centre does not provide supervision. To keep our play area safe and clean we ask that kids please remove their shoes and have no food or drink in this area. Queensgate takes no responsibility for any injury from the use of the play area. Any use of this area by children outside of age limit is deemed unauthorised use.
Stroller and Little Royals Kiddie Cruiser Hire
If you forgot the stroller or someone’s legs are getting too tired, we have some wheels available to hire. You can pick up a stroller from our Customer Services Desk on Level 1. There is no charge, however photo ID is required and terms and conditions apply. Children must be under 100cm.
Little Royals Kiddie Cruisers are also available for hire from the Customer Services Desk on Level 1. We have single and double seating models, and trust us, the Kiddie Cruisers are the coolest way to get around! An hourly charge applies for Kiddie Cruisers, $5 per single, $8 per double. Photo ID is required and terms and conditions apply. Children must be under 100cm.
Have a date with your little one and attend one of our Little Mornings for preschoolers. It’s the perfect place to catch up with other mums, dads and caregivers and there will be some fun activities for the littlies.
Our Little Mornings run year-round and usually take place on the second Wednesday of the month from 10am to 12noon. Find out more under Kids Club.